KYC Policy (Know Your Client) of BDM-Bet.casino

At BDM-Bet.casino, we are committed to maintaining the highest standards of security, transparency, and compliance with applicable laws and regulations. As part of this commitment, our Know Your Client (KYC) policy is designed to prevent financial crimes, including money laundering, fraud, and terrorist financing. By verifying the identity of our users, we ensure a safe and secure gambling environment while adhering to international legal requirements. This policy outlines the procedures and documentation necessary for compliance with KYC requirements.

Why is KYC Verification Necessary?

The KYC process is crucial for both legal and operational reasons. Its primary objectives are to:

Ensure compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
Verify the identity of users to confirm they are legally permitted to participate in online gambling.
Protect the platform from being used for illegal activities, such as fraud, identity theft, or financial crime.
Prevent underage gambling by ensuring users meet the minimum age requirements of their jurisdictions.
Maintain a safe, responsible gaming environment by identifying and monitoring potentially high-risk users.

Non-compliance with KYC regulations can expose both the platform and its users to serious legal risks, including fines, account suspension, and the forfeiture of funds. By conducting thorough identity checks, BDMbet also fosters trust among its users, ensuring that everyone participates in a secure and compliant gaming ecosystem.

KYC Verification Stages

BDMbet employs a risk-based approach to customer verification, adjusting the level of scrutiny based on the nature of the user’s activity and the associated risk. This approach is broken down into three distinct stages of due diligence:

1. Simplified Due Diligence (SDD)

Simplified Due Diligence is applied to low-risk users or transactions. This level of verification is used when there is little to no risk of money laundering or fraud based on the transaction size or the user’s behavior. Typically, SDD applies to users who make small, infrequent deposits or participate in activities that fall below certain thresholds. In such cases, we may request only basic information, including:

Full name
Date of birth
Country of residence

While SDD is less stringent than other forms of due diligence, BDMbet reserves the right to escalate the level of verification if there are signs of suspicious activity, such as a sudden increase in deposit amounts or changes in user behavior.

2. Customer Due Diligence (CDD)

Customer Due Diligence is the standard KYC process used for most users. CDD involves a more thorough check of the user’s identity, typically when they open an account, make substantial deposits, or request withdrawals. During CDD, users are required to provide identification documents to verify their identity and address. The basic information collected during CDD includes:

Full legal name
Date of birth
Permanent residence address
Identification number (such as a passport or national ID number)

At this stage, BDMbet ensures that users are over the legal gambling age in their jurisdiction and that they are the legitimate owners of the account being used. CDD serves as the primary defense against fraud and identity theft on the platform.

3. Enhanced Due Diligence (EDD)

Enhanced Due Diligence is applied in situations where the user or the transaction presents a higher risk of financial crime. This could include users from high-risk jurisdictions, large transactions, or any activity that triggers a suspicious behavior alert. EDD involves a deeper level of scrutiny and may require users to provide more comprehensive information, such as:

Additional identification documents
Proof of source of funds
Proof of wealth or financial history
Personal interviews (in extreme cases)

EDD is particularly critical for users flagged by automated systems or by regulatory frameworks such as the Financial Action Task Force (FATF). It ensures that BDMbet remains compliant with international standards while safeguarding the platform from potential abuse.

Required Documents for Verification

To comply with KYC requirements, BDMbet requests various documents from users based on the stage of verification. These documents help confirm the identity, age, and residence of the user, ensuring the safety and legality of their participation in online gambling. Depending on the level of due diligence, different sets of documents may be requested:

Basic Identification Data Set

For basic identity verification, the following information is typically required:

Full legal name
Date of birth
Permanent residential address
National identification number (e.g., passport number, national ID number)

In cases of low-risk transactions, this information may be sufficient. However, for higher-risk users, additional documentation is necessary to verify the accuracy of this information.

Primary Documents for Identity Verification

For CDD and higher levels of verification, users must provide valid government-issued documents that confirm their identity and address. The primary documents typically requested include:

Valid passport or national ID card
Proof of permanent residence (e.g., utility bill, bank statement, or other official correspondence not older than six months)

These documents are required to confirm that the information provided by the user is accurate and that the user is legally eligible to participate in online gambling under the laws of their jurisdiction.

Additional Documents for Enhanced Verification

In cases where enhanced due diligence is required, BDMbet may request additional documents to further verify the user’s identity or the legitimacy of their financial activities. These documents may include:

Additional forms of government-issued identification (e.g., driver’s license, military ID)
A photograph of the user holding their passport or ID card next to their face (ensuring all details are clearly visible)
Front photo of a bank card (showing only the first five and last four digits, with the owner’s name and expiration date visible)
Proof of source of funds (e.g., bank statements, employment records)

These documents help ensure that funds used on the platform are derived from legitimate sources and that the user’s identity has been fully verified.

The Verification Process

Once users submit their documents, they are initially granted a “Temporarily Approved” status. This status allows users to continue using the platform, but limits their ability to withdraw funds until the full verification process is complete. The KYC team at BDMbet will review the submitted documents within 24 hours and notify the user of the outcome, which could be one of the following:

Approved: The user’s documents have been successfully verified, granting them full access to the platform and enabling them to withdraw funds without restriction.
Rejected: The documents provided did not meet the verification requirements. The user will be informed of the reasons for rejection and will be asked to provide new or corrected documents.
More Information Needed: Additional documentation or clarification is required to complete the verification process. The user’s “Temporarily Approved” status will remain until the necessary information is provided.

During the “Temporarily Approved” phase, users can continue playing on the platform, but their ability to withdraw funds is limited. Once full verification is achieved, users are granted unrestricted access to withdrawals and other platform features.

Common Reasons for Document Rejection

There are several reasons why submitted documents may be rejected during the KYC process. Common causes include:

The name or address on the documents does not match the information in the user’s account.
The document is illegible, damaged, or has expired.
The document does not confirm the required information (e.g., age, identity, address).
The document is not among the accepted types for identity verification (e.g., submitting a mail envelope instead of an official utility bill).

If a document is rejected, users are typically given an opportunity to correct the issue and resubmit their documents for verification. If verification cannot be completed, BDMbet reserves the right to suspend or close the user’s account.

Consequences of Failing the KYC Check

If a user fails the KYC process, their ability to make further deposits or withdrawals will be restricted. In some cases, the account may be suspended or closed, and the user may be prohibited from further participation on the platform. The restrictions will remain in place until the user provides satisfactory documentation to resolve the issue.

In cases where suspicious activity is detected, BDMbet may escalate the case to law enforcement or regulatory bodies, as required by law. Funds associated with suspicious transactions may be frozen or confiscated in compliance with international anti-money laundering (AML) regulations.

Security and Privacy of Your Data

BDMbet takes the privacy and security of its users’ personal information seriously. All documents submitted for KYC purposes are stored securely, using the latest encryption technologies to prevent unauthorized access or disclosure. We comply with data protection laws, including the General Data Protection Regulation (GDPR), ensuring that user data is handled with the highest level of care and confidentiality.

User data is used solely for the purpose of identity verification and regulatory compliance. BDMbet does not share personal information with third parties unless required by law or with the user’s explicit consent. Our internal procedures ensure that only authorized personnel have access to sensitive KYC documents.

Document Verification Process

The document verification process at BDM-Bet.casino is designed to ensure compliance with regulatory requirements and to protect both the platform and its users. Once a user submits their documents for verification, the KYC team evaluates them thoroughly. This process can result in one of three possible outcomes: Approved, Rejected, or More Information Needed.

1. Approved

When a user’s submitted documents meet all the verification criteria, their KYC status is marked as “Approved.” This status grants the user full access to the platform, including the ability to make withdrawals without restriction. The user is notified of their approval via email or through their account on the platform.

Approval typically occurs when all submitted documents are clear, valid, and accurately reflect the information provided during account registration. This includes confirming the user’s identity, age, and address, as well as ensuring that the documents comply with the legal requirements of the user’s jurisdiction.

2. Rejected

If the KYC team finds that the submitted documents do not meet the necessary standards or that discrepancies exist between the documents and the information provided by the user, the verification is marked as “Rejected.” A rejection may occur for several reasons, including illegible documents, mismatched information, or expired identification.

In the case of rejection, the user is informed of the specific reasons for the denial and is given the opportunity to correct any issues and resubmit their documents. The rejection notification will outline the steps the user needs to take to rectify the situation, which may involve providing updated or clearer documentation.

3. More Information Needed

In some instances, the KYC team may require additional documentation or clarification before they can approve or reject the verification request. In this case, the user’s KYC status is marked as “More Information Needed.” Users with this status are temporarily approved but are subject to additional document requests or clarifications.

Common reasons for this status include unclear or incomplete documentation, or when the KYC team identifies potential risks that warrant further investigation. Users are typically asked to provide supplementary documents, such as a second form of ID or a more recent utility bill, to complete the verification process.

Possible Reasons for Document Rejection

There are several common reasons why KYC documents may be rejected during the verification process. It is important for users to understand these reasons to avoid unnecessary delays and ensure a smooth verification experience. Some of the most frequent reasons for rejection include:

Inconsistent information: If the name, address, or other personal details on the submitted documents do not match the information in the user’s account, the documents may be rejected.
Illegible documents: Documents that are blurry, damaged, or difficult to read due to poor image quality are often rejected. The KYC team must be able to clearly see all relevant information on the document, including names, dates, and addresses.
Expired identification: Users are required to submit up-to-date identification. Expired passports, ID cards, or other documents are not considered valid and will lead to rejection.
Unacceptable document types: In some cases, users may submit documents that do not qualify for KYC verification, such as mailing envelopes instead of official utility bills or bank statements.
Insufficient proof of address: Address verification is crucial in the KYC process. Documents that do not clearly show the user’s current residential address, or documents older than six months, are commonly rejected.

To avoid rejection, users should carefully review the requirements before submitting their documents and ensure that the provided information is consistent and complete.

What Happens if the KYC Check is Not Passed?

If a user fails to pass the KYC check, several consequences follow, primarily aimed at ensuring compliance with regulatory obligations and protecting the platform from potential risks. The specific outcomes of failing a KYC check can vary, but generally include the following:

Restricted account access: Users who fail the KYC process may have their account access restricted. This means they will be unable to make further deposits, withdrawals, or place bets until the issue is resolved.
Temporary account suspension: In cases where the failure to pass KYC raises significant concerns about the user’s identity or the legitimacy of their activity, BDMbet may suspend the account pending further investigation.
Forfeiture of funds: If a user is found to be engaging in fraudulent activity or providing false information during the KYC process, any funds in their account may be frozen or forfeited, in accordance with the platform’s terms and conditions and applicable anti-money laundering laws.
Permanent account closure: In serious cases, especially where there is evidence of illegal activity, BDMbet reserves the right to close the user’s account permanently and report the incident to relevant regulatory authorities.

If the KYC process is unsuccessful due to incomplete or unclear documentation, users will be given the opportunity to correct the issue and resubmit their documents. However, repeated failures to meet KYC requirements can result in more severe actions, including permanent account restrictions.

Security and Privacy

BDMbet places a high priority on the security and privacy of its users’ personal information. All data and documents submitted during the KYC process are handled in compliance with international data protection laws, including the General Data Protection Regulation (GDPR).

To ensure the security of user data, BDMbet employs several robust measures:

Encryption: All sensitive data, including KYC documents, is encrypted using industry-standard SSL encryption to protect against unauthorized access during transmission and storage.
Secure storage: Documents submitted for KYC purposes are stored securely in compliance with relevant legal requirements. Access to these documents is restricted to authorized personnel involved in the verification process.
Data minimization: BDMbet collects only the minimum amount of personal information necessary to comply with legal and regulatory requirements, ensuring that no unnecessary data is stored.
Retention policy: User data is retained only for as long as necessary to fulfill legal obligations, after which it is securely deleted or anonymized in accordance with applicable laws.

BDMbet does not share user data with third parties except where legally required or with the user’s explicit consent. We remain committed to maintaining the confidentiality and security of all personal information provided during the KYC process.

Company Responsibilities and Rights

BDMbet reserves the right to request KYC documents at any time, particularly if there is suspicion of fraud or unusual activity on a user’s account. As a licensed and regulated operator, BDMbet must comply with applicable anti-money laundering (AML) laws and know your customer (KYC) regulations, which grant the company certain rights and responsibilities:

Right to request additional documents: At any time, BDMbet may ask users to provide further documentation to confirm their identity or the legitimacy of their transactions. This right is particularly exercised in cases where large sums are being deposited or withdrawn, or when unusual account activity is detected.
Right to restrict services: BDMbet reserves the right to temporarily restrict access to certain features of the platform, including withdrawals, until the user’s identity is fully verified.
Compliance with legal obligations: The company is obligated to report any suspicious activity or transactions to the relevant regulatory authorities, including government bodies tasked with overseeing anti-money laundering (AML) measures.

While BDMbet has a duty to comply with legal requirements, the company also strives to protect users’ rights by ensuring that the KYC process is conducted fairly and transparently. Users are always notified if additional documents are required or if any restrictions are placed on their account.

Examples of Cases Requiring Additional KYC Checks

BDMbet may initiate additional KYC checks in several situations, particularly when the risk profile of the user or transaction changes. Common scenarios include:

Multiple account registrations: If a user is found to have registered multiple accounts under the same identity, further investigation is required to confirm the legitimacy of their activity.
Large or unusual transactions: Any sudden increase in deposit or withdrawal amounts, particularly when it is inconsistent with the user’s typical activity, may trigger additional verification requirements.
Activity from high-risk jurisdictions: Users located in or transferring funds from jurisdictions identified as high-risk by international bodies such as the Financial Action Task Force (FATF) may be subject to enhanced due diligence checks.
Suspected fraudulent behavior: If there are signs of fraudulent behavior, such as identity theft or money laundering, BDMbet will conduct a thorough investigation and request further documentation to confirm the user’s identity.

In any of these cases, BDMbet will work closely with the user to resolve the issue while maintaining full compliance with regulatory requirements.

Restricted Countries

As part of our commitment to ensuring full legal compliance and providing a safe gambling environment, BDMbet operates in strict accordance with local and international laws. This includes the prohibition of services to individuals in certain jurisdictions where online gambling is either illegal or heavily regulated. The following section outlines the details of our restricted countries policy.

BDMbet does not accept players from specific jurisdictions where online gambling is prohibited or restricted by law, including but not limited to:

🇺🇸 United States of America
🇬🇧 United Kingdom
🇫🇷 France and its overseas territories
🇮🇱 Israel
🇰🇵 North Korea
🇮🇷 Iran
🇱🇾 Libya
🇸🇩 Sudan
🇨🇺 Cuba
🌍 Other countries or regions where online gambling is either banned or requires local licensing, depending on the prevailing regulations.

This list of restricted countries is regularly updated in response to changes in international laws and regulatory requirements. Players residing in any of these countries are prohibited from registering an account, placing bets, or conducting any financial transactions through BDMbet.

BDMbet reserves the right to block access to the platform for users located in these regions, even if they use virtual private networks (VPNs) or other masking technologies to conceal their location. Furthermore, any accounts found to be associated with users from restricted countries may be subject to closure, with funds potentially forfeited, depending on the severity of the violation.

Legal Considerations

BDMbet operates under a license issued by Curaçao Interactive Licensing N.V. (CIL), which mandates strict adherence to international gambling regulations and anti-money laundering (AML) laws. As part of our regulatory obligations, we ensure that all users meet specific legal requirements, including age verification, identity verification, and compliance with local gambling laws.

Use of a Single Account

Under BDMbet’s terms and conditions, users are strictly prohibited from creating or using more than one account. Each individual is allowed to maintain only one active account on the platform. The use of multiple accounts by a single person, often referred to as “multi-accounting,” is considered a serious violation of our rules and can result in penalties, including the suspension or permanent closure of all related accounts.

There are several reasons for this rule, which include the following:

Anti-fraud measures: Multi-accounting can be used for fraudulent activities, such as exploiting bonuses, participating in collusive betting, or attempting to bypass self-exclusion measures. By enforcing the single-account rule, BDMbet protects its platform from such abuses.
Responsible gambling: Multiple accounts can allow users to evade responsible gambling tools, such as deposit limits, loss limits, or time-out periods. This undermines our efforts to promote healthy gambling habits and protect users from harmful behavior.
Fair play: Ensuring that each user holds only one account creates a level playing field for all participants, preventing some users from gaining unfair advantages over others.

If a user is found to have created multiple accounts, BDMbet reserves the right to take the following actions:

Immediately close all duplicate accounts.
Forfeit any bonuses or winnings associated with the additional accounts.
Review and investigate any suspicious activity related to the accounts, including potential involvement in fraudulent behavior or collusion.

In cases where multi-accounting is suspected to be part of a larger fraud scheme, BDMbet may also report the activity to relevant regulatory authorities or law enforcement agencies for further investigation.

Completion of the KYC Process

The KYC process is a mandatory step in ensuring that all users meet the necessary legal and regulatory requirements to engage in gambling activities on the BDMbet platform. Once the KYC process is successfully completed, users are granted full access to all features of the platform, including the ability to make withdrawals and participate in all gaming activities without restriction.

Completion of the KYC process involves the following steps:

Document Submission: Users are required to submit valid identification documents as part of the KYC verification process. These documents typically include a passport or national ID, proof of residence (e.g., a utility bill), and any other necessary documentation depending on the user’s risk level.
Document Review: The BDMbet KYC team reviews the submitted documents to ensure they meet all regulatory requirements and confirm the user’s identity, age, and residential address. This process typically takes up to 24 hours, though it may take longer if additional documents are required.
KYC Approval: Once the documents are verified, the user’s KYC status is marked as “Approved.” This grants the user unrestricted access to the platform, including withdrawals, participation in promotions, and access to various games.
Ongoing Monitoring: Even after the KYC process is completed, BDMbet continues to monitor account activity for any signs of unusual or suspicious behavior. Enhanced due diligence (EDD) may be triggered in cases of high-risk activity, such as large deposits or withdrawals, transactions from high-risk countries, or any activity that raises concerns about money laundering or fraud.

It is important to note that the KYC process is not a one-time event but an ongoing obligation for both the platform and its users. BDMbet reserves the right to request updated documents or perform additional checks at any time, particularly when there are changes in user behavior or risk factors.

Upon completion of the KYC process, users should ensure that they maintain accurate and up-to-date information in their accounts. Any changes to personal details, such as address or name, should be promptly reported to BDMbet to avoid delays or issues with account verification in the future.

In summary, the KYC process at BDMbet ensures full compliance with legal standards while promoting a secure and responsible gaming environment. Users who complete the KYC process enjoy the full range of services offered by the platform, confident in the knowledge that their identity and activity are properly verified and protected.